What to do in case of a flood

8/25/2022 (Permalink)

With the June being the rainiest month here in SE Wisconsin we are past the most susceptible time for a flood to occur until we reach spring next year when the snow melts and April showers begin. But still millions of people across the United States will experience a flood in their home. Whether it be from a sump pump failure, faulty foundation, improper drainage, supply line leak/break there are some steps that need to be taken to restore your home or commercial property back to its original condition.

So, what are the steps that you should take when you experience a flood? We know DIY projects are all the rave now, but when it comes to water damage DIY isn’t your best option. If you find that a supply line is leaking, your first step would be to stop the leak. You can commonly find the water shut off valve near the water heater. This is one thing in your home that you should familiarize yourself with. If it’s safe, use this main shutoff or find a shut off valve at the source and cut off the water supply from the source of the leak.

            Your next step of action should be to remove the water from the affected area. This can be a daunting task and can be unsafe depending on what type of water is in your home. Check out our previous blog post on Types of Flood Water Contaminates for more information on that. What we find most common is that homeowners typically don’t have the means to remove water after a flood, and why should you. A flood is a disaster that you don’t expect to happen but here at SERVPRO of South Kenosha County we are prepared to deal with any disaster. We follow a strict 1-4-8 policy when a customer experiences a disaster. No matter what time of day a customer calls, we contact the customer within the 1^st hour. Within 4 hours we are on site, and within 8  hours we have a scope of work for the customer. With that being said, we have the necessary tools to extract the water and determine what materials need to be dried in the structure. Without going to a disaster professional and trying the DIY route, you are leaving yourself susceptible to mold growth and even structural problems in your home which can lead to major health problems and safety concerns.

To summarize, we at SERVPRO of South Kenosha County can take care of your water damage. Our technicians are certified by the IICRC in Water Damage restoration and we want to give you ease of mind that your home is in the hands of one of the best restoration companies in the area. If water enters your home, give us a call at 262-332-7044.